Patient Reviews
Patient Feedback
Digestive Health Specialists is committed to providing patients with high-quality care for their gastrointestinal needs. By utilizing advanced diagnostic tools and innovative treatment approaches, we are proud to be one of the leading gastroenterology groups in the Kansas City, MO area. We understand that it is essential to find a provider that listens to your needs and concerns. That's why we have collected feedback from past and current patients. Take some time to browse through our reviews to see firsthand the level of care our gastroenterologists offer to all of our patients.
"Most cooperative and patient experience. Entire staff was great!"
"My husband had Dr Jonathan Horwitz,DO. He is a great Dr. Everything went very well he had excellent care would highly recommend him"
"Great doctor and very nice staff. Been a repeat client and would recommend their services. Side note: make sure you follow up on referral sent by your primary physician."
"Everyone was very helpful and caring"
"Great doctor who cares about his patients you can depend on him to figure out what wrong with you"
"Everyone was kind and courteous from start to finish."
"Great service, I was given an appointment the following day. I didn’t have t wait long, the nurse was prompt. Dr. Horwitz was very thorough and answered all my questions.My only disappointment which was out of their control was scheduling. My circumstances dictated my procedure required it be done in the hospital unfortunately it was booked up to January. I appreciated the fact my health was their main concern and didn’t revert to a surgery center. I highly recommended this office and doctor. ..,,,,,,,,James"
"LOVED the Dr, but the billing/verification of benefits process needs work.. Dr was excellent and I won’t give less than a 5-star because he really was excellent and having worked in the medical field, I know what a good bedside manner is. So thank you, Dr. Horwitz, for making an unpleasant procedure a pleasant experience. I was extremely nervous and you calmed my nerves. I am very grateful for that. BUT. May I speak my peace about the collections/billing process. I understand that you are providing a service and many medical bills are sent to collections, etc. And yes, you should get fully compensated for the services you provide. But, may I suggest that a $350 deposit not be collected up front in the event that definite benefits are verified by a benefits/insurance specialist beforehand? I informed the scheduler that I was familiar with my medical benefits, that a preventative colonoscopy, whether routine or diagnostic, (and clearly stated on my plan benefits), it would be covered at 100%, but regardless of this, I still had to pay an unexpected and immediate $350 deposit. Then, I had to wait nearly 2 months for a refund. I feel if the deposit is required immediately, then the same timely courtesy be given when issuing a refund. With claims being filed electronically, and the status of them easily accessible, I believe your billing system can expedite the refund process. I also inquired about my refund multiple times and the office said it had been placed in the mail, when it fact the check was dated several days AFTER I was told it had already been mailed. Maybe you outsource this because my refund check was mailed from Texas. I just feel this adds more work for your billing staff as well as stress to your patients. Anyways, if at all possible please implement a benefits verification process, or at minimum, issue the refunds quicker. Truly the most painful part of this procedure (next to the prep of course!) was the unanticipated deposit and waiting so long for the refund. Thanks!"
"Dr. Horwitz always makes me feel like I'm talking to a friend. He asks the right questions and listens to my answers and shows that he cares. I would definitely recommend him if you want a good doctor."
"Highly recommend having your procedure here . They are the best , they took very good care of me and my family while they had waited . Thank you"
"Staff was very friendly. They explained the whole procedure and what I could expect. Post Op the Dr. Horwitz came in and explained what was found, preventative measures, and follow up procedures."
"Love the way Dr. Horowitz explains everything and answers your questions. He makes you feel comfortable."
"My experience was stress free because of all the nurses and Dr Horwitz. From start to finish. Everything was explained and everyone was caring. Thank you to the whole staff."
"nice staff and doc is always great."
"I just saw Doctor Horwitz for the first time and he is great. He was kind, patient and professional. He is a doctor that will actually listen to your concerns and address them. He did not rush the appointment and he answered all of my questions and educated me on some of the issues I was having and we were able to come up with a treatment and follow up plan that I am happy with"
"He really has a great bedside manor...made me feel very comfortable!"
"I was given great care through the online reminders, staff, and doctor. My medical needs were addressed in a timely and efficient manner. The only thing I could complain about is the colonoscopy prep, beyond that, I can say I received excellent care!"
"Very good experience."
"Fast, efficient and thorough. I had a low stress experience and would recommend Dr. Horwitz to friends and family members."
"Everyone is very friendly and knowledgeable"
"Very professional and friendly staff. Excellent nursing staff who definitely have the patient care and comfort as a priority. Dr. Horowitz is very good at explaining everything and his bed side manner is impeccable. Thank you for the wonderful care and follow up."
"Comfortable. I felt Dr was honest with me and appreciated it was not a long wait."
"Everything went as expected. Scheduling was correct; procedures went as expected. The staff and doctors were professional and courteous. I cannot think of anything that could be improved."
"He explained each step of the procedure."
"Great bedside manner. I felt at ease and was kept informed."
"Very friendly and made me feel Comfortable!"
"Friendly staff, explained everything. Process from check in to check out was fast and efficient."
"Dr. Horwitz was very nice and very attentive."
"Wonderful staff. Great doctor. Super competent and great bedside manner."
"Entire staff was very pleasant. Procedure and results were thoroughly explained by Dr Horowitz."
"The process was fast and everyone was very pleasant."
"The whole process was great the doctors and staff were incredibly caring."
"My procedure was quick and went very smoothly. The doctors and nurses were very efficient and helpful."
"Friendly staff. Dr had good communication"
"Everything was fine from the beginning to the end."
"I received outstanding care from Dr Horwitz and his team! Thank you!"
"Great staff and excellent care"
"I was made to feel very comfortable and welcome by all staff members"
"My experience at Dr. Horwitz office was one worthy of a review. From the scheduling staff on the telephone, the front desk staff, nurses, medical student to Dr.Horwitz himself, everyone was pleasant and helpful. I have had a long history of stomach trouble and he and his medical student both made me feel heard and understood. I feel like we came up with a plan to finding the problem and a solution that I am comfortable and happy with. I would definitely recommend choosing this office as your provider."
"Great Dr . Always listens and talks to you like a person . Is great at explaining everything and does his best to find the right treatment’s for you . Wouldn’t go to anyone else ."
"Dr. Horowitz is very kind and professional."
"They were running a little late, but when I went back for my procedure they were very kind, knowledgeable and really good explaining everything they were doing. It was absolutely a good experience. I would definitely recommend this practice."
"All the nurses, the anesthetist, & Dr. Horwitz did an excellent job of explaining what they were doing & how the procedure would go. Excellent care and explanation of the findings. Definitely made it less stressful for me!"
"Very pleased with the compassionate care given to me during my procedure. Thank you"
"First time seeing Dr. Horowitz and I have no complaints explained the process before and after clearly as well as what needed followed up on."
"Treated kindly and caring"
"Very Professional"
"Efficient, kind and friendly service."
"Staff very nice and everyone help me to relax procedure seem to go quickly thanks to everyone."
"Very informative! All staff were nice."
"Staff at the front door was very helpful and fluid. Nursing staff and Dr. Staff were very professional and courteous. After the procedure Dr. Horwitz counseled with me and presented his findings in a layman’s terms that I could understand. Thank you all."
"Very good experience. Very professional but friendly also. Felt I was in good hands!"
"I was worked in and he took very good care of me. He’s a very good Doctor straight forward don’t beat the bush"
"A friendly place with friendly staff, and a friendly provider !"
"Dr. Horwitz was very informative. He answered all the questions I had before the procedure and after as well."
"Staff very efficient. Dr. Howitzer was on time, actually early. Dr. Was direct, but made you feel at ease."
"I was worked in and he took very good care of me. He saved my life. He’s a very good Doctor straight forward don’t beat around the bush."
"Emergency physician, nurse and staff were r extremely helpful and listened"
"Everything about my experience with Dr. Horwitz and the other staff was flawless. I particularly appreciated being able to provide pre-appointment registration using their secure website (I hate filling out lengthy forms at the doctor's office), Leading up to the appointment, the prep material was received promptly and with clear instructions. I received email and text reminders leading up to the appointment. On the day of the procedure, Dr. Horwitz and his staff were very personable, professional and communicated well."
"Has great bed side care, explains surgery & procedures. Ask for questions. Very thorough with his care."
"Excellent Dr.Gets right to the point and explains procedure.."
"I had very good care from Dr. Horwitz and his team!"
"Dr Horowitz had a professional approach, explained clearly, was efficient but not rushed. Staff were all comforting and professional."
"GREAT staff!! Great job all around, especially their "bed side manor". Put me at ease about this procedure. Highly recommend!"
"Very nice and professional staff! Great experience."
"Very good Dr. And excellent staff...very pleased with procedure"
"Dr Horwitz was great! He explained everything clearly and thoroughly. He was patient and treated me like a real respect."
"Dr.Horwitz was very personable, prompt and understanding of my families situation. We felt as he truly cared about his patient. We will stick with them for our primary G.I. doctor."
"I have 2 procedure with him. One with another. No comparison. I will not have a colonoscopy done be anyone else!"
"My experience was good from the time I walked in till the time I left. Everyone who worked on me came in prior to procedure to talk to me, and then later to see how I was doing. Dr Horwitz came in and explained everything he found and explained it all to me before I left the office...making sure I had no concerns, and all off my questions answered. I would recommend Dr Horwitz."
"Everyone was very nice, and very professional! Loved Dr. Horwitz , his anesthesiologist and his staff."
"I have 2 procedure with him. One with another. No comparison. I will not have a colonoscopy done be anyone else!"
"Dr. Horwitz was the best! Very knowledgeable and great bedside manner!"
"Very good experience with helpful and skilled staff. They made the process very easy and as comfortable as possible."
"Very nice staff and friendly . Very relaxed setting. Dr H was very informative and very calming . I would highly recommend."
"Everything went smoothly. Good communication and quick results."
"Dr. Horowitz was very thorough and professional, his staff was friendly, professional and helped put me at ease regarding the procedure. I would highly recommend this office to all!"
"Prep instructions were fantastic! Was very prompt and knowledgeable."
"Dr Horowitz came to talk to me about postponing my colonoscopy due to inadequate prep. Although I was angry at the time I realize what he was telling me was the truth and that I had not adequately prepared. I appreciate his frankness."